Privacy Policy

How we collect, use and protect your personal data.

Who We Are

Kulavalli Community Dairy is a registered charity in the UK. Our charity registration number is: SC049091

You can contact us about this Privacy Policy by emailing pipalsdairy@gmail.com.

What Personal Data We Collect and Why We Collect It

Information You Provide Directly to Us (Contact Form)

Data Collected: When you use our contact form, we collect your name, email address, and the message you submit.

Purpose of Collection: This information is collected solely for the purpose of replying to your questions and communicating with you regarding your inquiry.

Lawful Basis for Processing: Our lawful basis for processing this data is “legitimate interests.” It is in our legitimate interest to respond to communications received from our website visitors, and you would reasonably expect us to use your information to reply when you submit a message through our contact form.

Information Collected Automatically

Cookies: This website does not use cookies. We do not run analytics, advertising or tracking scripts, and no cookies are placed on your device when you browse the site.

Embedded Content from Other Websites: This website does not embed content from other websites. Where we link out to other sites — such as our Instagram page or our partner organisations — those websites will have their own privacy policies, and we have no control over the data they collect once you follow a link to them.

Server Logs and Security Data: Like most websites, our hosting provider's server logs may record your IP address, browser type, referring page, and time of visit. This information is used for website security, to diagnose problems with our server, and to administer our website. This data helps us understand general website traffic and improve user experience, but it does not personally identify you.

How We Store and Protect Your Data

We are committed to ensuring that your data is secure. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, unlawful processing, accidental loss, destruction, or damage.

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your inquiry has been resolved and a reasonable period has passed, we will securely delete your personal data.

Who We Share Your Data With

We do not sell, lease, or otherwise share your personal information with third parties for marketing purposes. We will only share your data in the following limited circumstances:

Transfers Outside the UK: Our website hosting and form handling are provided by Netlify, whose servers are located outside the UK. Where data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect your privacy rights, such as relying on adequacy decisions or standard contractual clauses approved by the ICO.

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website or providing services to you (e.g., website hosting, email services). These providers are contractually bound to keep your information confidential and secure and are only permitted to use it for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to be informed: You have the right to be informed about how your personal data is being used. This Privacy Policy provides that information.
  • The right of access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • The right to erasure (“the right to be forgotten”): In certain circumstances, you have the right to request that we delete personal data we hold about you.
  • The right to restrict processing: You have the right to request that we limit the way we use your personal data in certain situations.
  • The right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
  • The right to data portability: You have the right to request that we transfer your personal data to another organisation or to you directly, in a structured, commonly used, and machine-readable format.
  • Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. (Note: Our website does not currently use automated decision-making or profiling.)

To exercise any of these rights, please contact us at pipalsdairy@gmail.com. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any new policy on this page, and we encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at pipalsdairy@gmail.com.